Privacy Policy
Last updated and effective as of: January 13, 2020
Sun Coast Property Management, LLC and its subsidiaries and affiliates (“us”, “we”, or “our”) are a provider of software and services (the “Services”).
This Privacy Policy (“Policy”) informs you of our policies regarding how we collect, use and disclose Personal Information and how you can control its use. This Policy also describes our practices regarding information collected from our websites, your use of the Services, software and mobile apps, social media, e-mails and other activities that reference, link or are subject to this Policy (the “Sources”). The Sources include, without limitation, our website located at www.southernimpressionhomes.com.
Changes To This Privacy Policy
This Policy is effective as of the date set forth above. We reserve the right to update or change our Policy at any time and you should check this Policy periodically. This Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. If we make any material changes to this Policy, we may notify you, such as by using an email address you have provided us, or by placing a prominent notice on our website or via the Sources.
Information Collection and Use
When accessing or using our Services and Sources, we may ask you to provide us with certain information that identifies you or relates to identifiable individuals (“Personal Information”) which may include, without limitation, your name, address, email addresses, telephone number, title, employment, and other contact information and information about your company, business or employer;
We may also collect other information about your interaction and use of the Services and Sources which may include, without limitation, Log Data and Cookies. These are explained below. We may use, transfer, and disclose other information we collect for any purpose, except where applicable law requires otherwise. If we are required to treat other information as Personal Information under applicable law, then we will only use it in the same way that we are permitted to use and disclose Personal Information.
Log Data
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase the functionality of our Services or Sources. These third party service providers have their own privacy policies addressing how they use such information.
Cookies, Pixel Tags, and other Tracking Technologies
Cookies are small text files that contain a string of characters and uniquely identify a browser on a connected device. We or our business partners and vendors may use cookies to, among other things, track user trends and collect information about how you use our customers’ sites or interact with advertising. We may use remarketing services to advertise on third party web sites to you after you visited our Services. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Services. Most browsers are initially configured to accept cookies by default. You may, however, be able to change your browser settings to cause your browser to refuse third-party cookies or to indicate when a third-party cookie is being sent. Check your browser’s “help” files to learn more about handling cookies.
Pixel Tags (also called web beacons or clear GIFs) are invisible 1 x 1 pixels that are placed on webpages that use this technology for marketing and measurement purposes. When you access these webpages, pixel tags generate a generic notice of the visit. Pixel tags can be used with cookies or alone. When used with cookies, pixel tags can track activity on a site by a particular device and provide relevant online advertising to you. When you turn off cookies or have opted out of cookies, pixel tags simply detect a unique website visit and how you interacted with the advertising but do not track an individual to provide relevant online advertising.
We may collect and share the physical location of your device for purposes consistent with this Policy, such as to provide you with personalized location-based services or content. In some instances, you may be permitted to allow or deny such use of your device’s location, but if you choose to deny such use, we may not be able to provide you with the applicable personalized services or content.
We may use a tracking technique that employs embedded URLs to allow use of the electronic Sources without cookies. Embedded URLs allow limited information to follow you as you navigate the electronic Sources.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase the functionality of our Services or Sources. These third party service providers have their own privacy policies addressing how they use such information.
Use of Personal Information
To Engage in Transactions
To Provide Our Services to You and Monitor Compliance
To Develop Additional Services and Enhance your Experience
To Market to You and Respond to Your Requests
To Manage Our Security and Protect Our Business
To Comply with Laws
To Share with Third Parties
We may share Personal Information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.
When third parties are given access to Personal Information, we will take appropriate contractual, technical and organizational measures designed to ensure that Personal Information is processed only to the extent that such processing is necessary, consistent with this Policy, and in accordance with applicable law.
Third Party Websites and Resources
Our Basis for Processing Information About You
For Personal Information collected about you in the European Union (EU), our basis for processing is the following:
- In order to communicate adequately with you and to respond to your requests, we need to process information about you and therefore have a legitimate interest in processing this information.
- In order to engage in transactions with customers, suppliers and business partners, and to process purchases and downloads of our products and services, we need to process information about you as necessary to enter into or perform a contract with you.
- We process Personal Information for marketing and sales activities based on your consent where so indicated on our sites at the time your Personal Information was collected, or further to our legitimate interest to market and promote our products and services.
- We rely on our legitimate interest to analyze, develop, improve and optimize our Services and Sources, products and services, and to maintain security.
- In order to comply with applicable laws and regulations, such as to comply with a subpoena or other legal process, or to process an opt-out request.
Our Retention Periods For Personal Information
If you have registered for our newsletters or to receive information from us or on one of our distribution lists, your information will be retained for as long as you we continue to provide you with such information.
Contact information such as your email address or phone number collected online on our sites or offline from our interactions with you at events and conferences, and used for direct marketing and sales activities will be retained for as long as we have a relationship with you. We also retain this information for our former and inactive customers.
At the end of the retention period, we will delete your Personal Information in a manner designed to ensure that it cannot be reconstructed or read. Personal information needed to retain your opt-out preferences is retained for as is necessary to comply with applicable law.
How We Secure Your Personal Information
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Your Opt-Out Choices
Some non-marketing communications are not subject to general opt-out, such as communications related to software download, performance of Services by us and our vendors, sales transactions, software updates and other support related information, patches and fixes, conferences or events for which you have registered, disclosures to comply with legal requirements, and (where permitted by law) quality assurance surveys. Some additional communications with business partners are also not subject to general-opt out, including product alerts, updates, contractual marketing and sales materials, and other notices related to business partner status.
If you would like us to delete or stop using any Personal Information, and we can reasonably cooperate and comply, please contact us using the contact information below.
For California Residents – Your California Privacy Rights
Sensitive Information
Children’s Privacy
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Contact and Corporate Headquarters
Sun Coast Property Management, LLC
Attn.: Privacy Policy Inquiries
5711 Richard Street, Suite 1
Jacksonville, Florida 32216
Tel: (904) 517-5939